Deon Ramlal builds and delivers custom training for dealership groups across the country — income development, sales and finance, compliance, and sales fundamentals that travel beyond automotive. No off-the-shelf decks.
Every engagement is built from the ground up for the client — assess where the store actually is, build the deliverable suite, train the people in the room, and leave behind materials that outlast the visit.
Building and optimizing the F&I product presentation, menu discipline, and profit structure that turns compliant process into consistent PVR.
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Floor-level training for producers and finance managers, built around guided discovery rather than scripted pitches.
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Every deal, disclosure and producer interaction built to hold up to scrutiny — without slowing down the sale.
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Sales fundamentals that travel beyond automotive: discovery, objection handling, and closing frameworks that apply anywhere trust and product fit determine the outcome.
Learn more ↗Know every benefit. Present the right ones.The principle behind every program
Deon Ramlal is the founder and principal consultant of Kairos Associates, LLC, a dealership performance and sales training consultancy specializing in F&I, sales process, service and compliance.
He works directly with dealership groups across the country to build and deliver custom training curricula, coach producers one-on-one, and create the tools stores use to drive lasting behavior change on the floor and in the F&I office.
Deon also partners with TPAs and product providers to bring the most viable, modern consumer benefits to market.
Frameworks from the floor — product mastery, compliance that doesn't slow the sale, and why most training stops working.
Start with where the store actually is — not where a stock curriculum assumes it is. Process, product mix, producer capability, and the numbers as they stand today.
Custom facilitator guides, participant workbooks, and interactive assessments — built from the ground up for the client. No off-the-shelf decks.
On-site delivery to producers and managers, plus one-on-one coaching. Guided discovery rather than scripted pitches.
Post-training performance reporting that gives ownership and management a clear read on ROI — and materials that outlast the visit.
Tell him what the store is dealing with. Every engagement starts with an honest assessment, not a pitch.